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I completed working 5 yrs in a KPO in Sep 2017 and resigned in Dec 2017. I also served 3 months notice period and got relieved in March 2018. The HR did not make me sign Form I and I wasn't aware of the procedure until today. The company has not made my gratuity payment until date and HR keeps telling they didn't know the process.
Even now they keep stalling. Is there any procedure I should follow to speed up the process? I do not want to get into any legal hassles as it would be further time consuming. Also I would welcome any interest that would come on account of the delay. Please let me know suggestions.

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